Certificate IV - Parent, Family & Community Engagement

Australia's first nationally recognised qualification in parent, family and community engagement

The Australian Parents Council and Lee Hecht Harrison are pleased to announce the launch of the first ever formal training qualification in parent, family and community engagement in Australia.

The new nationally recognised 10819NAT Certificate IV in Parent, Family and Community Engagement develops theoretical and practical expertise in parent engagement in schooling and learning, and enhanced skills in building positive relationships that encourage the best educational experience for children.

The qualification has been developed by the Australian Parents Council and training specialist Lee Hecht Harrison (RTO 21530), the only training organisation offering the qualification, and is accredited by the Australian Skills Quality Authority.

It fills a clear gap in training provision. Parents, family and community engagement is well recognised as helping children achieve their potential in education, but often receives minor attention in initial teacher education, and until now there has been no specific training in this challenging area.

The Certificate IV in Parent, Family and Community Engagement commenced in August and is suitable for people who are working or volunteering in school, early childhood, community and other settings to support children’s education and wellbeing. It generally takes 12 months to complete and is offered fully online or as blended online and face-to-face delivery.

Graduates will acquire the skills to:

  • lead and support effective engagement and partnership practice
  • work collaboratively with multiple stakeholders
  • deeply appreciate the diverse needs, perspectives and opportunities in their school community
  • create and strengthen mutually beneficial connections, relationships and partnerships
  • provide leadership in the collaborative development, design and coordination of engagement and partnership policies, plans and strategies.

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About the offering

Accredited by the Australian Skills Quality Authority,this nationally recognised qualification will provide youwith the knowledge, skills and experience to effectively perform a range of paid and voluntary roles that have a focus on engaging parents, families and communities in schooling and learning. These roles may be in schools, preschools, early childhood and community centres, and not for profit and government organisations.

On graduating, you will have the necessary competencies to lead and support effective engagement and partnership practice, working collaboratively with multiple stakeholders and with a deep appreciation of diverse needs, perspectives and opportunities.

Lee Hecht Harrison RTO21530 is the only Registered Training Organisation authorised to deliver the 10819NAT Certificate IV in Parent, Family and Community Engagement.

Admission criteria

Enrolments are taken throughout the year with starting dates provided upon enquiry.

There are no pre-requisites for entry into this course.

A level of proficiency in English is required and this should be discussed before you enrol.

Access to a computer and internet connectivity is essential.

Course delivery

This online program allows you to complete the qualification in 12 – 18 months. Your completion time frame will depend on your time availability, the pace at which you study, and also your work experience and prior education.

Online program facilitators and assessors will support you in your learning, give timely feedback on your progress and manage the learning environment including online webinars and forums.

Course structure

The program includes units of engagement practice and an elective focus on project work.

Certificate IV in Parent, Family and Community Engagement (Online)


BSBMGT401 Show Leadership in the Workplace


BSBLDR402 Lead Effective Workplace Relationships


CHCDIV001 Work with Diverse People


BSBWHS302 Apply Knowledge of WHS Legislation in the Workplace


NAT10819001 Facilitate and Support Parent and Family Engagement in Learning and Schooling


NAT10819002 Build Quality School, Family, Business and Community Partnerships

Engagement practice

BSBLDR403 Lead Team Effectiveness


CHCCDE001 Support Participative Planning Processes

General elective

BSBPMG522 Undertake Project Work



Fees & charges

The course fee is $2,700 inclusive of GST.

An upfront payment of $1,000 (including GST) is required on enrolment.

If a learner is unable to pay the full upfront payment on enrolment, they may pay $220 (including GST) on enrolment to start the first unit, and an additional payment of $780 (including GST) before completion of that unit.

Fee refunds will be made in accordance with Lee Hecht Harrison’s refund policy.

Note: Government subsidies and loans are not available for this course.

How to apply

Please contact David Williams

Australian Parents Council
Ph: 03 6334 8886
Email: admin@austparents.edu.au

Contact us today to find out more!

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